Immediate danger or crisis?Call 911 for emergencies. Call or text 988 for crisis support. In Maine, 211 can help route food, housing, health, and local support. This site is not a hotline and does not collect private case details.Open crisis card

OFFICIAL DOORS BY NEED

Use official and qualified support when a worksheet is not enough.

This page is organized by need so families can find emergency, safety, basic-needs, school, crisis, disability, legal-aid, and court-form doors without making court the default first step.

SUPPORT-FIRST BOUNDARY

Court and legal links stay available, but they are not the default for every family stressor.

Use official/legal doors promptly for immediate danger, abuse or coercive-control concerns, active orders, deadlines, eligibility questions, and forms. For non-urgent stress, start with safety, basic needs, school/provider coordination, routines, calm communication, and private record organization.

ROUTING BY NEED

Choose the official door that matches the problem.

FOCaF does not receive private family records and cannot respond to emergencies. Use the appropriate public, professional, or official channel for confidential help.

Emergency / immediate safety

Use this when someone may be in immediate danger.

Call 911 for emergencies. Do not wait to finish a checklist when a person needs immediate police, fire, medical, or protective response.

Call 911

Mental health crisis

Use this for crisis support or urgent emotional safety.

Call or text 988 for crisis support. The printable Maine crisis card keeps a compact list available for a fridge, binder, backpack, or helper folder.

988 LifelineCrisis card

Domestic violence / coercive control

Use this when safety planning or abuse support may be needed.

Use trained advocacy and safety-planning resources rather than a public website. Do not use mediation or shared planning tools when doing so could increase danger or control.

Maine DV help

Legal aid / self-help

Use this when forms, deadlines, orders, rights, or eligibility require legal information.

FOCaF does not provide legal advice. Legal-aid and self-help organizations can help people understand options and eligibility.

Pine Tree Legal AssistanceVolunteer Lawyers Project

Court forms / family matters

Use this for official Maine Judicial Branch materials.

Court forms and family-matter instructions belong on official court pages. Use them when an order, filing, deadline, hearing, clerk question, or qualified legal guidance makes that necessary.

Family mattersCourt forms

Housing / food / basic needs

Use this when stability needs come first.

Food, housing, transportation, utilities, childcare, and health coverage pressures can make family conflict worse. Route basic needs before escalating conflict when safe.

211 MaineMy Maine Connection

School / child support systems

Use this when school, childcare, child support, attendance, or provider coordination needs an official path.

Keep updates factual and child-centered. Use schools, providers, and state programs for their proper roles; avoid asking children to carry adult messages.

FOCaF school/provider supportMaine child support services

Disability / accessibility

Use this when a disability, accommodation, or accessibility question affects family stability.

Accommodation and disability-rights questions should go to qualified public or advocacy resources. Keep private health details out of public review.

Disability Rights Maine

WHAT NOT TO SEND TO FOCAF

Do not send private case facts, child names, allegations, medical records, sealed records, or confidential court documents.

FOCaF is static public education. Use official, professional, legal, medical, school, crisis, advocacy, or court channels for confidential matters.

Read the no-private-case-details guardrail

Legal boundary

Public education, not legal advice

FOCaF materials can help families organize questions, dates, documents, and next steps. They do not create an attorney-client relationship and do not replace advice from a qualified professional.

Safety boundary

Safety overrides site content

If someone is in immediate danger, use emergency and crisis resources first. Do not use this site to submit private allegations, child names, sealed records, medical files, or confidential court materials.

Child-first boundary

Children should not carry adult conflict

Tools are designed to reduce adult confusion and pressure, not to make children document adult disputes, choose sides, or act as messengers.